Shopping on our Website
When you checkout, you will be paying through Stripe. You are also more than welcome to phone our store in Galway directly on 0909741632 during business hours should you wish to purchase over the phone through our store terminal.
When an order is made, you will receive an email confirmation to the e-mail address supplied at the time of ordering. We advise that you check this email for accuracy and let us know immediately if there are any errors. Receipt of the confirmation from Lollipopz.ie does not imply acceptance of the order. Once the order is processed, you will be notified. All orders placed through our website will be subject to our acceptance of the order. We reserve the right to decline any order for any reason.
We deliver to Ireland and the UK through An Post.
Delivery is Free in Ireland on purchases over €59.00
- Republic of Ireland Standard Delivery (Mon-Fri) – €6. Usually delivered within 2-4 working days to any address via An Post.
- UK (Mon-Fri) – €12
- Europe €20
- Rest of the World €25
We will endeavour to ship your items the next working day provided we receive your order by 1pm. Once processed your order will be dispatched with An Post. We cannot accept liability for any delays outside our control. If your order does not arrive within a reasonable amount of time, please contact us so we can investigate and resolve the issue.
Our Returns Policy
Change your mind or the item doesn’t suit - that’s usually okay! Subject to some exceptions, we are happy to refund your purchase within 14 days. Your refund will be credited to the original payment card. Goods must be returned in a fully resalable condition, unused and with all tags intact and they must be in their original packaging. We reserve the right to refuse an exchange or refund a purchase if the goods are not returned in a saleable condition or are damaged.
How to return an item or arrange an exchange -
To return or exchange any product, you need to contact us first. We do not cover the cost of postage for you to return goods, this will be at your own expense. Bring your return to your nearest post office and pay the return postage. We advise registering the return so you will have proof of postage and you can track the status on your return. The returned product will be examined by our returns department and once accepted by our team the refund will be processed within 5 -7 working days.
Please Note: Lollipopz Kidswear are not responsible for any items lost in transit while being returned to us.
Damaged Products - Our products are quality checked before dispatch. Please inspect your order on delivery and if there is any issue please contact us so we can resolve the issue. Any damages, defects, missing items or any errors not reported to us within 7 days of receipt of your order can not be accepted for return. If an error has occurred on our behalf we will make arrangements for a replacement to be delivered to you. If an item is faulty you will be asked to return the faulty item to us in its original packaging if possible and we will refund the cost of your return. Your statutory rights are not affected.
Orders & Stock Availability
All orders placed through this website are subject to acceptance by Lollipopz and subject to product availability. On rare occasions where the goods ordered are not available, you will be notified as soon as possible by e-mail, or telephone. You will be given the option either to wait until the item comes back into stock, replace with a similar value item, or to cancel your order.
We reserve the right to withdraw from sale any items that have been priced incorrectly. Any contracts or agreements formed between yourself and Lollipopz through this website shall be governed and construed according to Irish law.
Prices displayed are in Euro. All products available on Lollipopz.ie website have the price clearly indicated and we make every effort to ensure that the prices are correct. In the event that a price is incorrect we will inform you of the correct price and give you the opportunity to cancel the order and receive a full refund. All prices are subject to change without notice.
Special Offers & Discount Codes
On occasion, we may issue special offers or discount codes. Offers cannot be used in conjunction with other special offers or sale items. These offers are subject to change without notice. They are limited to stock on hand. They may be withdrawn without notice.